TradeXCRM loyalty program has been designed to expand the functionality of TradeX software for retail customer relations management.

The main functionalities of TradeXCRM program are:

  • Client base management – detailed information about every client, a possibility to add new client classification levels, to quickly access customer relation history and make changes to customer information via WEB-interfaces.
  • Marketing offer management – planning marketing offers, contacts, segmenting customers, a possibility to target group lists for calls and e-mail, sms and direct mailings, holding surveys and customer questionnaires and setting tasks for customer service managers.
  • User control – setting access rights for users, tracking history.
  • Customer database analysis.
  • Integration with TradeX Back Office – seamless integration.

Please, ask for the additional information to managers of Luxe Retail, we will be glad to answer your questions with ph. +7 (495) 740 49 73

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